Sad news today as it appears that local Seattleite Randy
Craig has lost the battle with tech support. Doctors arrived at the Craig residence
this morning to find Randy dead, and still listening to the customer support
hold music. The King County coroner’s office has ruled the death accidental, as
no one at the customer support hotline actually knew that Randy was on hold.
The incident began when Randy called tech support after
recently updating his computer. The call log shows that he went through 53
automated menus, and was transferred a total of 10 times, before he was put on
hold for 3 days. “We can’t be sure what killed him in the end, but signs point
to the holding music.” The music shifts every three minutes to give the
customer the illusion that something is changing on the other end. Mr. Craig
called from a cellular phone, which allowed him to be exposed to the music for the
entire duration of the call (over 36 hours) “Hold music toxicity levels tend to
peak around 3 hours. It’s a miracle he lasted as long as he did.”
 |
| Humorous image of our non-existent tech support team inserted to break up an otherwise dark article. |
No comments:
Post a Comment